Incidents reported on status page for Collection Pot https://status.collectionpot.com/ en https://status.collectionpot.com/ Sun, 28 Dec 2025 00:32:21 +0000 https://status.collectionpot.com/#5cd051d3c75dc814b9a2ef4552c80a0c2f10d1d8926bf6ec965a345435ae8bd0 Back Office Processing (v4) recovered https://status.collectionpot.com/ Sun, 28 Dec 2025 00:27:35 +0000 https://status.collectionpot.com/#5cd051d3c75dc814b9a2ef4552c80a0c2f10d1d8926bf6ec965a345435ae8bd0 Back Office Processing (v4) went down https://status.collectionpot.com/ Tue, 16 Dec 2025 15:45:53 +0000 https://status.collectionpot.com/#bffb9a9bf757b195eed91934d5e11669c26936638d883df11596936c5ef531b7 Site recovered https://status.collectionpot.com/ Tue, 16 Dec 2025 15:39:52 +0000 https://status.collectionpot.com/#bffb9a9bf757b195eed91934d5e11669c26936638d883df11596936c5ef531b7 Site went down https://status.collectionpot.com/ Tue, 16 Dec 2025 08:34:24 +0000 https://status.collectionpot.com/#d58a1662bd45d80472dbb0a3995335c64d65ea0d9bb8d74504c5eb39eec5c2fd Site recovered https://status.collectionpot.com/ Tue, 16 Dec 2025 00:28:07 +0000 https://status.collectionpot.com/#d58a1662bd45d80472dbb0a3995335c64d65ea0d9bb8d74504c5eb39eec5c2fd Site went down https://status.collectionpot.com/ Thu, 11 Dec 2025 16:16:39 +0000 https://status.collectionpot.com/#337a08687102051d4a31a6ba012dd43a9909f17c24bdd732d56458dd76d6fce0 Back Office Processing (v4) recovered https://status.collectionpot.com/ Thu, 11 Dec 2025 16:16:19 +0000 https://status.collectionpot.com/#337a08687102051d4a31a6ba012dd43a9909f17c24bdd732d56458dd76d6fce0 Back Office Processing (v4) went down https://status.collectionpot.com/ Thu, 11 Dec 2025 15:41:49 +0000 https://status.collectionpot.com/#917d704a2635b956d426a705c2eb023c14fa2c4f6c6d2328cc512393812b754b app.collectionpot.com recovered https://status.collectionpot.com/ Thu, 11 Dec 2025 15:26:12 +0000 https://status.collectionpot.com/#917d704a2635b956d426a705c2eb023c14fa2c4f6c6d2328cc512393812b754b app.collectionpot.com went down https://status.collectionpot.com/ Thu, 11 Dec 2025 09:09:30 +0000 https://status.collectionpot.com/#6b733d27f045dfa870ccb171b5f0dcf54038238c7fa7dc666c569eb0a6065734 Site recovered https://status.collectionpot.com/ Thu, 11 Dec 2025 09:05:26 +0000 https://status.collectionpot.com/#6b733d27f045dfa870ccb171b5f0dcf54038238c7fa7dc666c569eb0a6065734 Site went down https://status.collectionpot.com/ Mon, 08 Dec 2025 07:47:14 +0000 https://status.collectionpot.com/#140f572a1f78b75925469a5d507c8c116a83af24a223e6d2c23a14abab3a9e15 Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 08 Dec 2025 07:38:47 +0000 https://status.collectionpot.com/#140f572a1f78b75925469a5d507c8c116a83af24a223e6d2c23a14abab3a9e15 Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 08 Dec 2025 07:35:17 +0000 https://status.collectionpot.com/#3416369307464bdbd828a3427dda76d105b0a753f83dc1b9c5bceffc2501a3a1 Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 08 Dec 2025 07:30:37 +0000 https://status.collectionpot.com/#965d635b3cd2f82209a8f5c08c717e6fda5c6100afb0eac9bef1a2bb42f25a85 Site recovered https://status.collectionpot.com/ Mon, 08 Dec 2025 07:27:06 +0000 https://status.collectionpot.com/#3416369307464bdbd828a3427dda76d105b0a753f83dc1b9c5bceffc2501a3a1 Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 08 Dec 2025 07:26:26 +0000 https://status.collectionpot.com/#965d635b3cd2f82209a8f5c08c717e6fda5c6100afb0eac9bef1a2bb42f25a85 Site went down https://status.collectionpot.com/ Sat, 06 Dec 2025 10:26:25 +0000 https://status.collectionpot.com/#b677b09c68b544383863fd094177f7c2c63a9705f890e6cdc1a82e59d6c9a9a1 Site recovered https://status.collectionpot.com/ Sat, 06 Dec 2025 10:16:19 +0000 https://status.collectionpot.com/#b677b09c68b544383863fd094177f7c2c63a9705f890e6cdc1a82e59d6c9a9a1 Site went down https://status.collectionpot.com/ Fri, 21 Nov 2025 09:51:39 +0000 https://status.collectionpot.com/#785d2fea5cdac096e6e780ba0b8233cfa1fb2b54b0a194b45485dbd266a6cb49 Site recovered https://status.collectionpot.com/ Fri, 21 Nov 2025 09:35:29 +0000 https://status.collectionpot.com/#785d2fea5cdac096e6e780ba0b8233cfa1fb2b54b0a194b45485dbd266a6cb49 Site went down https://status.collectionpot.com/ Fri, 14 Nov 2025 22:36:44 +0000 https://status.collectionpot.com/#38044e75aa74e83c78087599b1b6627f5fa1946f931a48258dc7c5498259fd76 Site recovered https://status.collectionpot.com/ Fri, 14 Nov 2025 22:20:43 +0000 https://status.collectionpot.com/#38044e75aa74e83c78087599b1b6627f5fa1946f931a48258dc7c5498259fd76 Site went down https://status.collectionpot.com/ Fri, 14 Nov 2025 13:25:22 +0000 https://status.collectionpot.com/#671579f44a99f1f6673440806e122f5e28d6c3fdc75c31a3f48470e6e7f47d27 Back Office Processing (v4) recovered https://status.collectionpot.com/ Fri, 14 Nov 2025 13:24:49 +0000 https://status.collectionpot.com/#4af15fc10d1c6bd0b9cbe0cac69b53f47239cd5027c6a741971aa46eb02ea230 app.collectionpot.com recovered https://status.collectionpot.com/ Fri, 14 Nov 2025 13:23:23 +0000 https://status.collectionpot.com/#671579f44a99f1f6673440806e122f5e28d6c3fdc75c31a3f48470e6e7f47d27 Back Office Processing (v4) went down https://status.collectionpot.com/ Fri, 14 Nov 2025 13:22:44 +0000 https://status.collectionpot.com/#4af15fc10d1c6bd0b9cbe0cac69b53f47239cd5027c6a741971aa46eb02ea230 app.collectionpot.com went down https://status.collectionpot.com/ Thu, 13 Nov 2025 17:05:49 +0000 https://status.collectionpot.com/#7cecff23047dcc9e87b6de67d12b4cc0c07030fae304b36829cfcfad52735933 Back Office Processing (v4) recovered https://status.collectionpot.com/ Thu, 13 Nov 2025 17:05:11 +0000 https://status.collectionpot.com/#c43bb7669cd3e4b7f3e2b166d5fff25e96b23e783d58d3c0f57cba995e01a96e app.collectionpot.com recovered https://status.collectionpot.com/ Thu, 13 Nov 2025 17:03:19 +0000 https://status.collectionpot.com/#7cecff23047dcc9e87b6de67d12b4cc0c07030fae304b36829cfcfad52735933 Back Office Processing (v4) went down https://status.collectionpot.com/ Thu, 13 Nov 2025 17:02:42 +0000 https://status.collectionpot.com/#c43bb7669cd3e4b7f3e2b166d5fff25e96b23e783d58d3c0f57cba995e01a96e app.collectionpot.com went down https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 10:00:00 -0000 https://status.collectionpot.com/incident/361435#48ec1c93437b08eed53c2acf2254fb8eef8d5477c0b4c90916783b0ecafed6a6 Maintenance completed https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 10:00:00 -0000 https://status.collectionpot.com/incident/361435#48ec1c93437b08eed53c2acf2254fb8eef8d5477c0b4c90916783b0ecafed6a6 Maintenance completed https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 08:00:00 -0000 https://status.collectionpot.com/incident/361435#a76277368ec6305c15fa0a58d204c8992c07dcf4318f417de7dc66339da7014f Site upgrade will proceed at 9am BST on 18 May 2024 - this upgrade will run for 1-2 hours, during this time Pot creation, contribution and redemption will not be available. Please schedule your activities around this window. THIS WORK HAS NOW BEEN COMPLETED https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 08:00:00 -0000 https://status.collectionpot.com/incident/361435#a76277368ec6305c15fa0a58d204c8992c07dcf4318f417de7dc66339da7014f Site upgrade will proceed at 9am BST on 18 May 2024 - this upgrade will run for 1-2 hours, during this time Pot creation, contribution and redemption will not be available. Please schedule your activities around this window. THIS WORK HAS NOW BEEN COMPLETED https://status.collectionpot.com/incident/361433 Sat, 27 Apr 2024 05:45:00 -0000 https://status.collectionpot.com/incident/361433#64678cb3b8e4511ddd155e1d9014ba64f4282ea8f075f655aad5518fc2cf225e Service was unavailable for approx 6 hours, this was due to a hardware reboot that was not scheduled. https://status.collectionpot.com/incident/361433 Sat, 27 Apr 2024 05:45:00 -0000 https://status.collectionpot.com/incident/361433#64678cb3b8e4511ddd155e1d9014ba64f4282ea8f075f655aad5518fc2cf225e Service was unavailable for approx 6 hours, this was due to a hardware reboot that was not scheduled. https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 18:45:00 -0000 https://status.collectionpot.com/incident/191023#449c7f0d70022f27edebf192bcb1ef7c1c54a5fb4bddaea046eb8870fded7dc2 Maintenance completed https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 18:45:00 -0000 https://status.collectionpot.com/incident/191023#449c7f0d70022f27edebf192bcb1ef7c1c54a5fb4bddaea046eb8870fded7dc2 Maintenance completed https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 17:10:00 -0000 https://status.collectionpot.com/incident/191023#e6fccae4ba857c0eae6e929624c8461ca4b30c9e724cbcf279f10d36bd474de0 We are due to upgrade our site during the easter weekend, the site will be unavailable for 1-2 hours during this process. https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 17:10:00 -0000 https://status.collectionpot.com/incident/191023#e6fccae4ba857c0eae6e929624c8461ca4b30c9e724cbcf279f10d36bd474de0 We are due to upgrade our site during the easter weekend, the site will be unavailable for 1-2 hours during this process.