Incidents | Collection Pot Incidents reported on status page for Collection Pot https://status.collectionpot.com/ en app.collectionpot.com recovered https://status.collectionpot.com/ Sat, 06 Jun 2026 11:38:24 +0000 https://status.collectionpot.com/#5cd073bc8038c5de3a11717e5c6da02d8c5c202622d8330b2d290726c1847315 app.collectionpot.com recovered app.collectionpot.com went down https://status.collectionpot.com/ Sat, 06 Jun 2026 11:35:50 +0000 https://status.collectionpot.com/#5cd073bc8038c5de3a11717e5c6da02d8c5c202622d8330b2d290726c1847315 app.collectionpot.com went down Site recovered https://status.collectionpot.com/ Tue, 02 Jun 2026 05:03:49 +0000 https://status.collectionpot.com/#c0a6a09f3fa4f886441f74dbb14b51b3dfe6c7ecdaccf61f5db1dc2146e30ee4 Site recovered Site went down https://status.collectionpot.com/ Tue, 02 Jun 2026 05:01:47 +0000 https://status.collectionpot.com/#c0a6a09f3fa4f886441f74dbb14b51b3dfe6c7ecdaccf61f5db1dc2146e30ee4 Site went down Site recovered https://status.collectionpot.com/ Wed, 13 May 2026 06:24:06 +0000 https://status.collectionpot.com/#4dcf3d598118bedf59e62a8ed560e6c3dfbd8a90e3e2cd9dcd02e44a302c7a35 Site recovered Site went down https://status.collectionpot.com/ Wed, 13 May 2026 00:04:11 +0000 https://status.collectionpot.com/#4dcf3d598118bedf59e62a8ed560e6c3dfbd8a90e3e2cd9dcd02e44a302c7a35 Site went down Site recovered https://status.collectionpot.com/ Tue, 12 May 2026 07:09:57 +0000 https://status.collectionpot.com/#e84406c0c96ba4553ed45d4363963b9e4cf202c3793b6fbd84589f497ccac366 Site recovered Site went down https://status.collectionpot.com/ Tue, 12 May 2026 00:50:53 +0000 https://status.collectionpot.com/#e84406c0c96ba4553ed45d4363963b9e4cf202c3793b6fbd84589f497ccac366 Site went down Site recovered https://status.collectionpot.com/ Fri, 01 May 2026 16:48:48 +0000 https://status.collectionpot.com/#b0f019b323c03505dfdf342352bea15ede429f3637c28af418e3a5c298b0dbff Site recovered Site went down https://status.collectionpot.com/ Fri, 01 May 2026 16:47:54 +0000 https://status.collectionpot.com/#b0f019b323c03505dfdf342352bea15ede429f3637c28af418e3a5c298b0dbff Site went down Site recovered https://status.collectionpot.com/ Fri, 01 May 2026 06:27:49 +0000 https://status.collectionpot.com/#c462453cba4dbf23c5d492a954a5ed49963af3620581c7ed532095e37e709e3f Site recovered Site went down https://status.collectionpot.com/ Fri, 01 May 2026 03:08:48 +0000 https://status.collectionpot.com/#c462453cba4dbf23c5d492a954a5ed49963af3620581c7ed532095e37e709e3f Site went down Back Office Processing (v4) recovered https://status.collectionpot.com/ Thu, 30 Apr 2026 11:18:06 +0000 https://status.collectionpot.com/#92eaea666f2baa3ce72e15b8a1e70c58ddd6e234b84aff90b4e1773a41494969 Back Office Processing (v4) recovered Back Office Processing (v4) went down https://status.collectionpot.com/ Thu, 30 Apr 2026 11:15:28 +0000 https://status.collectionpot.com/#92eaea666f2baa3ce72e15b8a1e70c58ddd6e234b84aff90b4e1773a41494969 Back Office Processing (v4) went down Site recovered https://status.collectionpot.com/ Sat, 18 Apr 2026 04:06:44 +0000 https://status.collectionpot.com/#c589a785dcb470a7214100443f84aa410aaa331df58940f54fe5640e3742bd24 Site recovered Site went down https://status.collectionpot.com/ Sat, 18 Apr 2026 04:01:33 +0000 https://status.collectionpot.com/#c589a785dcb470a7214100443f84aa410aaa331df58940f54fe5640e3742bd24 Site went down Site recovered https://status.collectionpot.com/ Sat, 28 Mar 2026 18:36:51 +0000 https://status.collectionpot.com/#f885c39213554db54e598c0462d572027facfd5704bf8f20a20fec5d5555e75f Site recovered Site went down https://status.collectionpot.com/ Sat, 28 Mar 2026 18:23:53 +0000 https://status.collectionpot.com/#f885c39213554db54e598c0462d572027facfd5704bf8f20a20fec5d5555e75f Site went down Intermittent service outage https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed Intermittent service outage https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. Outages are continuing https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. Website and Pot Services are Unavailable https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible Site upgrade https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 08:00:00 -0000 https://status.collectionpot.com/incident/361435#a76277368ec6305c15fa0a58d204c8992c07dcf4318f417de7dc66339da7014f Site upgrade will proceed at 9am BST on 18 May 2024 - this upgrade will run for 1-2 hours, during this time Pot creation, contribution and redemption will not be available. Please schedule your activities around this window. THIS WORK HAS NOW BEEN COMPLETED Some Interruption to access to dashboard and pot pages https://status.collectionpot.com/incident/361433 Sat, 27 Apr 2024 05:45:00 -0000 https://status.collectionpot.com/incident/361433#64678cb3b8e4511ddd155e1d9014ba64f4282ea8f075f655aad5518fc2cf225e Service was unavailable for approx 6 hours, this was due to a hardware reboot that was not scheduled. Site upgrade https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 18:45:00 -0000 https://status.collectionpot.com/incident/191023#449c7f0d70022f27edebf192bcb1ef7c1c54a5fb4bddaea046eb8870fded7dc2 Maintenance completed Site upgrade https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 17:10:00 -0000 https://status.collectionpot.com/incident/191023#e6fccae4ba857c0eae6e929624c8461ca4b30c9e724cbcf279f10d36bd474de0 We are due to upgrade our site during the easter weekend, the site will be unavailable for 1-2 hours during this process.