Status updates | Collection Pot Incidents and maintenance reported on status page for Collection Pot https://status.collectionpot.com/ en Intermittent service outage https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Incident Services are resumed Intermittent service outage https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Incident Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. Outages are continuing https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 Incident We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. Website and Pot Services are Unavailable https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Incident Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible Maintenance: Site upgrade https://status.collectionpot.com/maintenance/361435 Sat, 27 Apr 2024 05:51:01 -0000 https://status.collectionpot.com/incident/361435#a76277368ec6305c15fa0a58d204c8992c07dcf4318f417de7dc66339da7014f Maintenance Site upgrade will proceed at 9am BST on 18 May 2024 - this upgrade will run for 1-2 hours, during this time Pot creation, contribution and redemption will not be available. Please schedule your activities around this window. THIS WORK HAS NOW BEEN COMPLETED Some Interruption to access to dashboard and pot pages https://status.collectionpot.com/incident/361433 Sat, 27 Apr 2024 05:45:00 -0000 https://status.collectionpot.com/incident/361433#64678cb3b8e4511ddd155e1d9014ba64f4282ea8f075f655aad5518fc2cf225e Incident Service was unavailable for approx 6 hours, this was due to a hardware reboot that was not scheduled. Maintenance: Site upgrade https://status.collectionpot.com/maintenance/191023 Thu, 30 Mar 2023 13:55:02 -0000 https://status.collectionpot.com/incident/191023#e6fccae4ba857c0eae6e929624c8461ca4b30c9e724cbcf279f10d36bd474de0 Maintenance We are due to upgrade our site during the easter weekend, the site will be unavailable for 1-2 hours during this process.