Incidents reported on status page for Collection Pot https://status.collectionpot.com/ en https://status.collectionpot.com/ Thu, 19 Mar 2026 17:11:18 +0000 https://status.collectionpot.com/#8419e08d6b9cddaca6f0d69479e17ef1b53e027f2d15f79f4fa36e81b3041411 Site recovered https://status.collectionpot.com/ Thu, 19 Mar 2026 17:07:11 +0000 https://status.collectionpot.com/#8419e08d6b9cddaca6f0d69479e17ef1b53e027f2d15f79f4fa36e81b3041411 Site went down https://status.collectionpot.com/ Wed, 25 Feb 2026 09:35:50 +0000 https://status.collectionpot.com/#6c8ab914a281f5a0cd1538f5223666baffd693e75c76fc592509c2f066311a08 Back Office Processing (v4) recovered https://status.collectionpot.com/ Wed, 25 Feb 2026 09:33:28 +0000 https://status.collectionpot.com/#6c8ab914a281f5a0cd1538f5223666baffd693e75c76fc592509c2f066311a08 Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 23 Feb 2026 11:43:44 +0000 https://status.collectionpot.com/#60e6997f965fb09fa9444570771c6dcc320a0c5aaa20971d6f390e09f0b19573 app.collectionpot.com recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 11:41:49 +0000 https://status.collectionpot.com/#60e6997f965fb09fa9444570771c6dcc320a0c5aaa20971d6f390e09f0b19573 app.collectionpot.com went down https://status.collectionpot.com/ Mon, 23 Feb 2026 11:02:55 +0000 https://status.collectionpot.com/#e32bc1a9b8349c72635f4d6fc103bc3518e9da188358ab4abe79021176d5d989 Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 10:58:56 +0000 https://status.collectionpot.com/#8e3b9c175f745accbdd3392db80ab88b483a52d4cfbf418ad22081734b0b8bbd app.collectionpot.com recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 10:45:32 +0000 https://status.collectionpot.com/#e32bc1a9b8349c72635f4d6fc103bc3518e9da188358ab4abe79021176d5d989 Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 23 Feb 2026 10:44:48 +0000 https://status.collectionpot.com/#8e3b9c175f745accbdd3392db80ab88b483a52d4cfbf418ad22081734b0b8bbd app.collectionpot.com went down https://status.collectionpot.com/ Mon, 23 Feb 2026 10:38:51 +0000 https://status.collectionpot.com/#5b5208cdcf74c2937e592e844332f5b6ca4d0e8ff5c6d98418e70742465f0836 Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 10:37:55 +0000 https://status.collectionpot.com/#dd4ce6e0b600669ca4cd3149fcf21135914d292753572dc41090c2cac8c8dbce app.collectionpot.com recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 10:32:45 +0000 https://status.collectionpot.com/#dd4ce6e0b600669ca4cd3149fcf21135914d292753572dc41090c2cac8c8dbce app.collectionpot.com went down https://status.collectionpot.com/ Mon, 23 Feb 2026 10:30:25 +0000 https://status.collectionpot.com/#5b5208cdcf74c2937e592e844332f5b6ca4d0e8ff5c6d98418e70742465f0836 Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 23 Feb 2026 10:23:57 +0000 https://status.collectionpot.com/#b9cf0a3935642b97a38fe3895adbf22809e808de1055bb1ce83e28938cdd90f4 Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 10:22:45 +0000 https://status.collectionpot.com/#e57c6210d81e6d5734f99b65ca8d148ac9bc4a3ccd2f3297e84ee13179ddcfc6 app.collectionpot.com recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 10:17:49 +0000 https://status.collectionpot.com/#e57c6210d81e6d5734f99b65ca8d148ac9bc4a3ccd2f3297e84ee13179ddcfc6 app.collectionpot.com went down https://status.collectionpot.com/ Mon, 23 Feb 2026 10:15:32 +0000 https://status.collectionpot.com/#b9cf0a3935642b97a38fe3895adbf22809e808de1055bb1ce83e28938cdd90f4 Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 23 Feb 2026 10:11:41 +0000 https://status.collectionpot.com/#ad7edf3ebe20065b1d3e07edec19f33d05c4a6dd24d3a8c569f527d118900ba4 Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 10:05:28 +0000 https://status.collectionpot.com/#2d70fcd2e087f1a8957ceccd000d73d727200e5ec528202a4c1d138168717f63 app.collectionpot.com recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 09:53:49 +0000 https://status.collectionpot.com/#2d70fcd2e087f1a8957ceccd000d73d727200e5ec528202a4c1d138168717f63 app.collectionpot.com went down https://status.collectionpot.com/ Mon, 23 Feb 2026 09:51:26 +0000 https://status.collectionpot.com/#ad7edf3ebe20065b1d3e07edec19f33d05c4a6dd24d3a8c569f527d118900ba4 Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 23 Feb 2026 09:39:22 +0000 https://status.collectionpot.com/#8fae0792dd452adf29af79bc10e6c98b70ffe3f82792478f1254a6e198317af9 Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 23 Feb 2026 09:27:23 +0000 https://status.collectionpot.com/#8fae0792dd452adf29af79bc10e6c98b70ffe3f82792478f1254a6e198317af9 Back Office Processing (v4) went down https://status.collectionpot.com/ Sun, 22 Feb 2026 19:32:31 +0000 https://status.collectionpot.com/#0d5017d5d1bab6fc8c8f6b8079fb138fac074cb43da55ec8b2e4eaf45f26a24d Back Office Processing (v4) recovered https://status.collectionpot.com/ Sun, 22 Feb 2026 19:29:29 +0000 https://status.collectionpot.com/#0d5017d5d1bab6fc8c8f6b8079fb138fac074cb43da55ec8b2e4eaf45f26a24d Back Office Processing (v4) went down https://status.collectionpot.com/ Fri, 20 Feb 2026 16:50:30 +0000 https://status.collectionpot.com/#b54f6a0abb5916e157552751c86ffc50728099cb2cd9e8e2cad94242f819a732 Back Office Processing (v4) recovered https://status.collectionpot.com/ Fri, 20 Feb 2026 16:45:34 +0000 https://status.collectionpot.com/#b54f6a0abb5916e157552751c86ffc50728099cb2cd9e8e2cad94242f819a732 Back Office Processing (v4) went down https://status.collectionpot.com/ Fri, 20 Feb 2026 16:24:50 +0000 https://status.collectionpot.com/#0eb22077161e36eae0c5a03b2cb157d40649a0f77cd0ed1f761bed0a20b9382e Site recovered https://status.collectionpot.com/ Fri, 20 Feb 2026 16:14:31 +0000 https://status.collectionpot.com/#76646f31f7e920238b19697bbcaeee5f53493a4bec0b8c0e8f6ef78c3d3719b8 Back Office Processing (v4) recovered https://status.collectionpot.com/ Fri, 20 Feb 2026 16:09:27 +0000 https://status.collectionpot.com/#76646f31f7e920238b19697bbcaeee5f53493a4bec0b8c0e8f6ef78c3d3719b8 Back Office Processing (v4) went down https://status.collectionpot.com/ Fri, 20 Feb 2026 16:02:46 +0000 https://status.collectionpot.com/#0eb22077161e36eae0c5a03b2cb157d40649a0f77cd0ed1f761bed0a20b9382e Site went down https://status.collectionpot.com/ Fri, 13 Feb 2026 11:54:45 +0000 https://status.collectionpot.com/#619fcfe9af9f8f845899d5849a2590174e5f1a8aebdea7c1b397f882dc67ff6b Site recovered https://status.collectionpot.com/ Fri, 13 Feb 2026 11:47:44 +0000 https://status.collectionpot.com/#619fcfe9af9f8f845899d5849a2590174e5f1a8aebdea7c1b397f882dc67ff6b Site went down https://status.collectionpot.com/ Thu, 12 Feb 2026 21:24:45 +0000 https://status.collectionpot.com/#037529f2fd40eb21886d35d63d0104ec15a6dc6c79d3ad67a9c50b9a2010d215 Site recovered https://status.collectionpot.com/ Thu, 12 Feb 2026 21:21:57 +0000 https://status.collectionpot.com/#037529f2fd40eb21886d35d63d0104ec15a6dc6c79d3ad67a9c50b9a2010d215 Site went down https://status.collectionpot.com/ Tue, 03 Feb 2026 01:03:52 +0000 https://status.collectionpot.com/#def37a579a423dbbc2b8a85aeeb25da769a602d1aee43d9781e9f5d56aea3996 Site recovered https://status.collectionpot.com/ Tue, 03 Feb 2026 01:01:58 +0000 https://status.collectionpot.com/#def37a579a423dbbc2b8a85aeeb25da769a602d1aee43d9781e9f5d56aea3996 Site went down https://status.collectionpot.com/ Sun, 28 Dec 2025 00:32:21 +0000 https://status.collectionpot.com/#5cd051d3c75dc814b9a2ef4552c80a0c2f10d1d8926bf6ec965a345435ae8bd0 Back Office Processing (v4) recovered https://status.collectionpot.com/ Sun, 28 Dec 2025 00:27:35 +0000 https://status.collectionpot.com/#5cd051d3c75dc814b9a2ef4552c80a0c2f10d1d8926bf6ec965a345435ae8bd0 Back Office Processing (v4) went down https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 10:00:00 -0000 https://status.collectionpot.com/incident/361435#48ec1c93437b08eed53c2acf2254fb8eef8d5477c0b4c90916783b0ecafed6a6 Maintenance completed https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 10:00:00 -0000 https://status.collectionpot.com/incident/361435#48ec1c93437b08eed53c2acf2254fb8eef8d5477c0b4c90916783b0ecafed6a6 Maintenance completed https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 08:00:00 -0000 https://status.collectionpot.com/incident/361435#a76277368ec6305c15fa0a58d204c8992c07dcf4318f417de7dc66339da7014f Site upgrade will proceed at 9am BST on 18 May 2024 - this upgrade will run for 1-2 hours, during this time Pot creation, contribution and redemption will not be available. Please schedule your activities around this window. THIS WORK HAS NOW BEEN COMPLETED https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 08:00:00 -0000 https://status.collectionpot.com/incident/361435#a76277368ec6305c15fa0a58d204c8992c07dcf4318f417de7dc66339da7014f Site upgrade will proceed at 9am BST on 18 May 2024 - this upgrade will run for 1-2 hours, during this time Pot creation, contribution and redemption will not be available. Please schedule your activities around this window. THIS WORK HAS NOW BEEN COMPLETED https://status.collectionpot.com/incident/361433 Sat, 27 Apr 2024 05:45:00 -0000 https://status.collectionpot.com/incident/361433#64678cb3b8e4511ddd155e1d9014ba64f4282ea8f075f655aad5518fc2cf225e Service was unavailable for approx 6 hours, this was due to a hardware reboot that was not scheduled. https://status.collectionpot.com/incident/361433 Sat, 27 Apr 2024 05:45:00 -0000 https://status.collectionpot.com/incident/361433#64678cb3b8e4511ddd155e1d9014ba64f4282ea8f075f655aad5518fc2cf225e Service was unavailable for approx 6 hours, this was due to a hardware reboot that was not scheduled. https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 18:45:00 -0000 https://status.collectionpot.com/incident/191023#449c7f0d70022f27edebf192bcb1ef7c1c54a5fb4bddaea046eb8870fded7dc2 Maintenance completed https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 18:45:00 -0000 https://status.collectionpot.com/incident/191023#449c7f0d70022f27edebf192bcb1ef7c1c54a5fb4bddaea046eb8870fded7dc2 Maintenance completed https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 17:10:00 -0000 https://status.collectionpot.com/incident/191023#e6fccae4ba857c0eae6e929624c8461ca4b30c9e724cbcf279f10d36bd474de0 We are due to upgrade our site during the easter weekend, the site will be unavailable for 1-2 hours during this process. https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 17:10:00 -0000 https://status.collectionpot.com/incident/191023#e6fccae4ba857c0eae6e929624c8461ca4b30c9e724cbcf279f10d36bd474de0 We are due to upgrade our site during the easter weekend, the site will be unavailable for 1-2 hours during this process.