Incidents reported on status page for Collection Pot https://status.collectionpot.com/ en https://status.collectionpot.com/ Mon, 30 Jun 2025 00:23:03 +0000 https://status.collectionpot.com/#1137bb6618ef79b5b2092bc76184358fb9ac0b57ab5cde1597f431d3d302520d Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 30 Jun 2025 00:21:13 +0000 https://status.collectionpot.com/#1137bb6618ef79b5b2092bc76184358fb9ac0b57ab5cde1597f431d3d302520d Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 23 Jun 2025 09:27:51 +0000 https://status.collectionpot.com/#82e69cc7d869b1de5fb8c4ed964f574cbd94ce70da420720599a089b497246f9 Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 23 Jun 2025 09:10:13 +0000 https://status.collectionpot.com/#82e69cc7d869b1de5fb8c4ed964f574cbd94ce70da420720599a089b497246f9 Back Office Processing (v4) went down https://status.collectionpot.com/ Fri, 20 Jun 2025 04:26:17 +0000 https://status.collectionpot.com/#0d730a099a4aedf120da154fed0687a468fe5c697aae8c5bc4340d99b9dae8bd Site recovered https://status.collectionpot.com/ Fri, 20 Jun 2025 04:17:27 +0000 https://status.collectionpot.com/#0d730a099a4aedf120da154fed0687a468fe5c697aae8c5bc4340d99b9dae8bd Site went down https://status.collectionpot.com/ Thu, 12 Jun 2025 05:06:30 +0000 https://status.collectionpot.com/#269cc9829abbdae7bb2ccef9bd402165ee6eae0d54f9e86a58146831b87b8e6c Site recovered https://status.collectionpot.com/ Thu, 12 Jun 2025 05:04:55 +0000 https://status.collectionpot.com/#269cc9829abbdae7bb2ccef9bd402165ee6eae0d54f9e86a58146831b87b8e6c Site went down https://status.collectionpot.com/ Mon, 09 Jun 2025 21:48:44 +0000 https://status.collectionpot.com/#6f8ff69b51208af13535b9441c90cb1dfe148dc38341109aecf76c3b97c0322c Back Office Processing (v4) recovered https://status.collectionpot.com/ Mon, 09 Jun 2025 21:46:44 +0000 https://status.collectionpot.com/#6f8ff69b51208af13535b9441c90cb1dfe148dc38341109aecf76c3b97c0322c Back Office Processing (v4) went down https://status.collectionpot.com/ Mon, 09 Jun 2025 06:15:07 +0000 https://status.collectionpot.com/#18e4a978209c0eec587a30c1b7769579351298645a7f9ca386a6d027aaae24a3 Site recovered https://status.collectionpot.com/ Sun, 08 Jun 2025 14:28:22 +0000 https://status.collectionpot.com/#18e4a978209c0eec587a30c1b7769579351298645a7f9ca386a6d027aaae24a3 Site went down https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Thu, 22 May 2025 04:42:00 -0000 https://status.collectionpot.com/incident/575107#55dd0d58f5f62051ab26920cd30dab65a4eceaed6b41612f63ef7cb6e448573a Services are resumed https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/incident/575107 Wed, 21 May 2025 21:37:00 -0000 https://status.collectionpot.com/incident/575107#c3c339e5207f8404d7b1ea2b8c2ef44d6b0e83825873e26abd85da20ce0c341d Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots. https://status.collectionpot.com/ Wed, 21 May 2025 14:42:29 +0000 https://status.collectionpot.com/#6f98e89a1927309a756ad74d3a956e8c4cf84c72ad5adbb268669fe507ca61a7 app.collectionpot.com recovered https://status.collectionpot.com/ Wed, 21 May 2025 14:42:29 +0000 https://status.collectionpot.com/#bd78e618d74e19dbbfeb9b6da25548a60107147f19b9622cb0ea2856ad0a8bf6 Site recovered https://status.collectionpot.com/ Wed, 21 May 2025 14:36:29 +0000 https://status.collectionpot.com/#6f98e89a1927309a756ad74d3a956e8c4cf84c72ad5adbb268669fe507ca61a7 app.collectionpot.com went down https://status.collectionpot.com/ Wed, 21 May 2025 14:35:33 +0000 https://status.collectionpot.com/#bd78e618d74e19dbbfeb9b6da25548a60107147f19b9622cb0ea2856ad0a8bf6 Site went down https://status.collectionpot.com/ Wed, 21 May 2025 14:30:29 +0000 https://status.collectionpot.com/#60d8e75b6ab419b0502a57abbd5158984b4043401947e50f9c5f9fb09f4085de app.collectionpot.com recovered https://status.collectionpot.com/ Wed, 21 May 2025 14:24:36 +0000 https://status.collectionpot.com/#60d8e75b6ab419b0502a57abbd5158984b4043401947e50f9c5f9fb09f4085de app.collectionpot.com went down https://status.collectionpot.com/ Wed, 09 Apr 2025 14:59:35 +0000 https://status.collectionpot.com/#515d28caf6a4bb9793001f6de3fa20888ee0d049025fb938d19f0ca45a3aee58 Site recovered https://status.collectionpot.com/ Wed, 09 Apr 2025 14:41:40 +0000 https://status.collectionpot.com/#515d28caf6a4bb9793001f6de3fa20888ee0d049025fb938d19f0ca45a3aee58 Site went down https://status.collectionpot.com/ Fri, 04 Apr 2025 05:05:43 +0000 https://status.collectionpot.com/#e52ee940ef649a009ce5c1fc4144e1c9c9f752d4baa5dec163a32a77761623fa Site recovered https://status.collectionpot.com/ Fri, 04 Apr 2025 05:03:49 +0000 https://status.collectionpot.com/#e52ee940ef649a009ce5c1fc4144e1c9c9f752d4baa5dec163a32a77761623fa Site went down https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406275 Tue, 30 Jul 2024 18:17:00 -0000 https://status.collectionpot.com/incident/406275#b4155b6d93806b469078a7aaed9552a8a5246cfc0f7692bd7a94ace3957702a9 We are currently suffering some impacts of the recent azure outage and as such some services may appear slow. Our status page will show red during this time. Thanks you for this patience, Azure has now resolved the issue and all services should be working fine. https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/406129 Tue, 30 Jul 2024 12:45:00 -0000 https://status.collectionpot.com/incident/406129#bef7245201bd08b0239f462c403c43e2966c0cde1c7a17764d84b40d3a926b7b Due to an ongoing AZURE outage the collectionpot and app.collectionpot.com services are currently unavailable - we are wokring on bringing these services back online as soon as possible https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 10:00:00 +0000 https://status.collectionpot.com/incident/361435#48ec1c93437b08eed53c2acf2254fb8eef8d5477c0b4c90916783b0ecafed6a6 Maintenance completed https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 10:00:00 +0000 https://status.collectionpot.com/incident/361435#48ec1c93437b08eed53c2acf2254fb8eef8d5477c0b4c90916783b0ecafed6a6 Maintenance completed https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 08:00:00 -0000 https://status.collectionpot.com/incident/361435#a76277368ec6305c15fa0a58d204c8992c07dcf4318f417de7dc66339da7014f Site upgrade will proceed at 9am BST on 18 May 2024 - this upgrade will run for 1-2 hours, during this time Pot creation, contribution and redemption will not be available. Please schedule your activities around this window. THIS WORK HAS NOW BEEN COMPLETED https://status.collectionpot.com/incident/361435 Sat, 18 May 2024 08:00:00 -0000 https://status.collectionpot.com/incident/361435#a76277368ec6305c15fa0a58d204c8992c07dcf4318f417de7dc66339da7014f Site upgrade will proceed at 9am BST on 18 May 2024 - this upgrade will run for 1-2 hours, during this time Pot creation, contribution and redemption will not be available. Please schedule your activities around this window. THIS WORK HAS NOW BEEN COMPLETED https://status.collectionpot.com/incident/361433 Sat, 27 Apr 2024 05:45:00 -0000 https://status.collectionpot.com/incident/361433#64678cb3b8e4511ddd155e1d9014ba64f4282ea8f075f655aad5518fc2cf225e Service was unavailable for approx 6 hours, this was due to a hardware reboot that was not scheduled. https://status.collectionpot.com/incident/361433 Sat, 27 Apr 2024 05:45:00 -0000 https://status.collectionpot.com/incident/361433#64678cb3b8e4511ddd155e1d9014ba64f4282ea8f075f655aad5518fc2cf225e Service was unavailable for approx 6 hours, this was due to a hardware reboot that was not scheduled. https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 18:45:00 +0000 https://status.collectionpot.com/incident/191023#449c7f0d70022f27edebf192bcb1ef7c1c54a5fb4bddaea046eb8870fded7dc2 Maintenance completed https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 18:45:00 +0000 https://status.collectionpot.com/incident/191023#449c7f0d70022f27edebf192bcb1ef7c1c54a5fb4bddaea046eb8870fded7dc2 Maintenance completed https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 17:10:00 -0000 https://status.collectionpot.com/incident/191023#e6fccae4ba857c0eae6e929624c8461ca4b30c9e724cbcf279f10d36bd474de0 We are due to upgrade our site during the easter weekend, the site will be unavailable for 1-2 hours during this process. https://status.collectionpot.com/incident/191023 Wed, 12 Apr 2023 17:10:00 -0000 https://status.collectionpot.com/incident/191023#e6fccae4ba857c0eae6e929624c8461ca4b30c9e724cbcf279f10d36bd474de0 We are due to upgrade our site during the easter weekend, the site will be unavailable for 1-2 hours during this process.