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Downtime

Intermittent service outage

May 21, 2025 at 09:37pm UTC
Affected services
Site
Back Office Processing (v4)
app.collectionpot.com

Resolved
May 22, 2025 at 04:42am UTC

Services are resumed

Created
May 21, 2025 at 09:37pm UTC

Due to a configuration error in the network services supporting the platform the services and website were down for a period of time overnight, our engineers have reconfigured the services and they are now showing as up and running. We sincerely apologies for the lack of service and any delays in accessing or contributing to pots.